Terms and Conditions

CURRENCY

All prices are displayed in SEK.

SHIPPING & HANDLING

We ship everywhere – worldwide. Packages can be sent to the same address as your billing address or to another address. Select address during check out. Orders will be sent by Posten (Swedish postal service).

ORDERS

In placing an order from this site you warrant that you are over the age of 18, that you have the authority to place the order and that you have provided Kontor Kontur with accurate and complete information. If you are below the age of 18 you may only use the site under the supervision and authority of a parent or other responsible guardian. If an Item is out of stock, you will be notified via e-mail that the item cannot be shipped and you will be refunded.

PRODUCTS

The selection of products on the site will change continuously. The availability of product at any one time does not guarantee it´s future availability.

DELIVERY

Ordered items will be shipped within 10 buisness days during the summer period (if nothing else is stated). Incorrect personal details may lead to delays in delivery, so please ensure that you have included full address details before placing your order.

PRICES

All prices in the shop are including Swedish VAT (25%). Please note that the recipient of any products shipped outside the European Union may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order or if you have any questions regarding this, you should contact your local tax or customs authorities.

 

 

PAYMENT

This store uses PayPal for payments. You are NOT required to have a PayPal account to purchase from Kontor Kontur’s shop. You can pay with your debit or credit card as a PayPal guest. Although if you already have a PayPal account you may use it. There’s no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items using your PayPal account. You can also use a credit card to make your payment without involve Paypal. Your account will not be charged until you have completed the checkout process.

SECURITY & PRIVACY

All card transactions are sent via SSL are encrypted to protect the security of your online order information. Customer information is kept confidential and will not be shared with anyone outside Kontor Kontur. Paypal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

RETURNS AND EXCHANGES

If for any reason you are not happy with your purchase you may return the goods, unused and undamaged, within 14 days of delivery. Unfortunately we can not take responsibility for shipping costs. Would you like to return a product, please contact us before returning your item.

The return address is:

Kontor Kontur – My Erwander
Jordhyttegatan 16A
S-414 73 Gothenburg
Sweden

For questions or suggestions, please contact us: hej@kontorkontur.com